ViClarity’s Ogie Sheehy discusses pivoting to assist purchasers all over Covid-19, increasing into america, and discovering tech ability in Kerry.
Ogie Sheehy spent greater than 16 years operating within the era trade with firms reminiscent of Hewlett-Packard, IBM and Dell. In 2008, he left his senior position at Dell to arrange ViClarity, an organization that gives governance, possibility and compliance answers throughout Eire, the United Kingdom and america.
Previous this 12 months, ViClarity merged with PolicyWorks, a US regulatory consultancy and products and services company. Sheehy now leads a workforce of greater than 30 other people unfold between ViClarity’s headquarters in Tralee, Co Kerry, and workplaces in Boston and Iowa.
‘The will for cloud era and collaboration instrument has in reality been recognised by way of control groups’
– OGIE SHEEHY
Describe your position and what you do.
I’m the founder and CEO of ViClarity, a supplier of governance, possibility and compliance instrument to the monetary and healthcare sectors, headquartered in Tralee, Co Kerry, with additional workplaces in Boston and Des Moines, Iowa.
My position as CEO sees me lead a workforce of 14 from our Irish place of job and an extra workforce of 18 in our US workplaces. I’ve an operational position as I paintings with all of the workforce each day. One minute I’ve my gross sales hat on and the following minute I might be discussing product construction.
We now have lately long gone via a merger with a US regulatory consultancy and products and services company PolicyWorks, so I’ve spent numerous time operating strategically to develop the trade in North The usa and Canada. This has introduced large alternatives for the trade, so managing the strategic route of this has grow to be necessary.
How do you prioritise and organise your operating existence?
You could suppose this problem could be more straightforward in an atmosphere the place we’re pressured to make money working from home, then again the other is extra incessantly true. Along with your place of job repeatedly on your point of view, it makes it tough to stroll away and turn off within the evenings.
Additionally our new merger with america approach their trade day is simplest starting when ours is finishing. Consequently, I to find I’m busiest from noon and will incessantly paintings somewhat overdue within the evenings to deal with US gross sales conferences. Gross sales is all the time a concern so making myself to be had for a overdue US demo is a no brainer for me.
What are the largest demanding situations dealing with your sector and the way are you tackling them?
Like maximum instrument suppliers, we made the transfer to operating remotely all over the hot pandemic. Fortunately, Covid-19 hasn’t disrupted our operating hours and the workforce were absolutely operational and servicing purchasers in what’s a hard time for plenty of of them.
We now have pivoted and created answers to allow our purchasers and target audience to deal with Covid-19. The will for cloud era and collaboration instrument has in reality been recognised by way of control groups and board contributors and, because of this, we’ve got been in a position to get safe new contracts within the final couple of months.
Every other problem we are facing is recruitment. Fortunately our workforce has grown considerably over the past 3 years and we recently have 3 new task alternatives. As our HQ is positioned in Co Kerry, we don’t have a large ability pool to choose between like we might if we had been positioned in Dublin. Then again, we’ve got recruited rather well in recent times and I believe that is right down to having the Institute of Era Tralee on our doorstep.
What are the important thing sector alternatives you’re capitalising on?
There are implausible alternatives in each the monetary and healthcare sectors for us to keep growing each in Eire but in addition into Europe and North The usa. Thus far, we’ve got established a big footprint of over 300 purchasers in Eire and the United Kingdom. The will for merchandise like ours is rising as many organisations proceed to fight with managing their audit, possibility and compliance processes manually.
PolicyWorks has equipped us with a large spice up for our US operations. We now have already finished numerous implementations in america credit score union sector for the reason that merger and we’re increasing into insurance coverage and healthcare in a similar fashion as we’ve got in Europe.
The tech sector is all about innovation and that is one thing we’re all the time willing to capitalise on. In fresh months, we’ve got advanced numerous new modules to assist our target audience with their commonplace ache issues. Within the final 8 weeks, we’ve got introduced a board control device to permit board conferences to happen remotely, a trade continuity self-assessment device, and a go back to paintings safely device in accordance with the Governments tips.
What set you at the highway to the place you at the moment are?
I all the time had the entrepreneurial malicious program and in 2008 I determined to pursue it. So I resigned from my task as IT director at Dell to begin ViClarity.
What set me at the highway was once depending on my sturdy community of buddies and co-workers who I can have conversations with about my concept and era so I may take it from being an concept into being a product that was once wanted available on the market.
Fortunately, those conversations ended in our first gross sales in early 2009 – one being to a credit score union within the south of Eire and the opposite to a nursing house crew. Getting your first paying purchasers is vitally necessary and provides you with a way that you’re at the proper trail, in addition to offering capital to additional strengthen the era.
What was once your greatest mistake and what did you be told from it?
On the level when the trade was once in reality gaining traction within the Irish marketplace, I began exploring america as a herbal expansion marketplace. After many interviews, I employed a gross sales director for america area.
I knew that to achieve success in america marketplace, it was once going to take funding and dedication. A 12 months in with this method, it changed into very obvious that having one gross sales man at the flooring in america and seeking to make stronger him remotely from Eire was once going to be a topic. The largest studying from this, for me, was once that to in reality develop america marketplace and take it critically wanted me to do numerous the groundwork by way of bodily being in america.
I don’t remorseful about taking the danger, however I do really feel that it was once a expensive trial duration and had I identified then what I do know now about tackling america marketplace, I without a doubt would have taken a special method. It’s all the time necessary to be told out of your errors and fortunately we’ve got accomplished that.
How do you get the most productive from your workforce?
The corporate’s tradition is essential to me. We now have an actual ‘paintings arduous, play arduous’ angle and I love to suppose that the workforce revel in coming to paintings as we function underneath a a laugh environment. Annually we participate in lots of actions each socially and for charity, and that has helped us shape an overly shut workforce.
The workforce are very a lot part of our good fortune tale and I need them to really feel a part of that each day. When issues pass neatly, we have fun in combination. And when issues pass towards us, all of us really feel it however we don’t spend an excessive amount of time taking a look again. Onwards and upwards.
Have you ever spotted a range drawback on your sector?
At ViClarity, we consider range advantages people, groups, our shoppers and our corporate as an entire. Our trade good fortune is a mirrored image of the collective sum of the person variations, existence studies, wisdom and distinctive functions that our staff spend money on their paintings.
We now have completed a excellent gender stability on our personal workforce, with a wholesome 50/50 gender break up in our senior management workforce. I will be able to’t say this was once because of any planned effort on my section, however extra a mirrored image of technical professional ability on the market. Even for our present vacancies, we’re seeing very wholesome gender stability some of the applicants making use of.
Tougher, then again, is the realm of ethnic range. Even supposing our demographic in Eire has grow to be very various, we aren’t seeing that apply via within the programs we obtain for open roles. As a society, I believe we wish to strengthen get admission to to STEM schooling and alternatives.
Who’s your position style and why?
I must say Steve Jobs. Now not simply because he was once a visionary and sport changer on the planet of era, however specifically for his resilience within the face of adversity and his skill to repeatedly adapt in a global of fast paced exchange. When requested what he concept was once his maximum necessary introduction, he said it was Apple the corporate. Making a long lasting corporate, he mentioned, was once each some distance tougher and extra necessary than making an excellent product.
This resonated with me, as ViClarity isn’t about one nice product. As an organization and a workforce, we’re ceaselessly developing and adapting new merchandise and answers that meet the ever-changing wishes of our shoppers.
What books have you ever learn that you’d counsel?
I discovered The 5 Dysfunctions of a Group by way of Patrick Lencioni very enlightening and so true to my very own operating enjoy. Individuals are your greatest and most costly asset, so anything else that help you get the most productive from your workforce and liberate their possible is value a learn.
What are the very important equipment and assets that get you in the course of the operating week?
In our ‘new’ operating international, on-line collaboration equipment are integral not to simply our good fortune however our fundamental functioning. If it is Zoom or GotoMeeting, Google Chat or Microsoft Groups, those equipment are enabling us to proceed to paintings uninterrupted throughout a world footprint.
I individually have a comfortable spot for the voice dictation app on my iPhone. It permits me to be instantly attentive to necessary emails that come via when I’m out and about and clear of my table. We now have come far from the previous days of the Blackberry!
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